Various
observers describe today’s global economy as one in transition to a ‘knowledge
economy’, or an ‘information society’. But the rules and practices that
determined success in the industrial economy of the 20th century need rewriting
in an interconnected world where resources such as know-how are more critical
than other economic resources. This briefing highlights recent thinking and
developments and offers guidance on developing appropriate organizational
strategies to succeed into the new millennium. It summarizes key conclusions
from our trends database and research analysis.
Growing Interest
Various
management writers have for several years highlighted the role of knowledge or
intellectual capital in business. The value of high-tech companies such as
software and biotechnology companies, is not in physical assets as measured by
accountants, but in their intangibles such as knowledge and patents. The last
few years have a growing recognition by accounting bodies and international
agencies that knowledge is a crucial factor of production.
Our
analysis suggests three interlocking driving forces are changing the rules of
business and national competitiveness:
- Globalization - markets and products are more global. Products by Nike and Virgin are known the world over. Today, even resourcing is becoming global. Thus many companies outsource manufacturing and software development to distant locations.
- Information/Knowledge Intensity - efficient production relies on information and know-how; over 70 per cent of workers in developed economies are information workers; many factory workers use their heads more than their hands.
- Networking and Connectivity - developments such as the Internet bring the 'global village' ever nearer.
The
net result is that goods and services can be developed, bought, sold, and in
many cases even delivered over electronic networks. Electronic commerce offers
many advantages in terms of costs savings, efficiencies and market reach over
traditional physical methods
There is an accelerated rate of innovation in
the context of a knowledge-based economy, in which ideas and innovation are
increasingly the drivers of economic growth. In discussing the rise of the
knowledge-based economy, Paul David and Dominique Foray relate the acceleration
of knowledge production to the interrelationship between four developments:
- The growing share of intangible capital including investment in education and training, research and development, and information and coordination as well as health expenditures as compared to tangible capital in total capital formation.
- The growing speed and intensity of innovation, and the increasing diversity of sources of innovation, including users themselves as co-creators of new or improved products and services.
- The ICT revolution, which has fundamentally transformed the conditions for creating, storing, accessing, distributing and reusing information and data.
- The rise of knowledge-based communities and global knowledge networks, where information can be easily shared and re-used, and where collaboration can occur that is not reliant upon physical co-presence in particular geographical locations.
The
media industries, broadly defined, have been at the center of these
developments. In its survey of corporate executives’ responses to the global
digital economy, Oxford Economics found that the three business sectors that
anticipated the most dramatic transformations over a five-year time frame were IT
and technology; telecommunications; and entertainment, media and publishing.
By Segesela Blandina
BAPRM 42663
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