Internal or private network of an organization based on internet technology (such as hypertext and TCP/IP protocols) and accessed over the internet. An intranet is meant for the exclusive use of the organization and its associates (customers, employees, members, suppliers, etc.) and is protected from unauthorized access with security systems such as firewalls. Intranets provide services such as email, data storage, and search and retrieval functions, and are employed in disseminating policy manuals and internal directories for the employees, price and product information for the customers, and requirements and specifications for the suppliers. Some intranets are confined to a building whereas others span continents

IMPORNTANT OF INTRANET AND EXTRANET IN CORPARATE COMMUNICATION.

A key requirement in today's business environment is the ability to communicate more effectively, both internally with your employees and externally with your trading partners and customers.

An intranet is a private - internal - business network that enables your employees to share information, collaborate, and improve their communications. This simple because of speed of information due to the development of intranet technology which make easy to assessing the information.

An extranet enables your business to communicate and collaborate more effectively with selected business partners, suppliers and customers. An extranet can play an important role in enhancing business relationships and improving supply chain management. This guide explains the benefits that intranets and extranets can bring to your business and reviews some of the key issues you will need to consider when planning to introduce them.

Also it helps to improved customer service by giving customers direct access to information and enabling them to resolve their own queries, this simple due to simple to share information both internal and external of the organization that make the company to receive the information from the customers concerning the performance of the organization.

Intranet and extranet improved business relationships with key trading partners, because of the close collaborative working that extranets and intranet support people to interact more because they connected by the system intranet networks.

Flexible working for your own staff, as an extranet and Intranet allows remote and mobile staff to access core business information 24 hours a day, irrespective of location. That help to simplify the work due to the availability of information at all-time which make the work to became flexible.

Intranet and extranet reduced costs, by making manuals and technical documentation available online to trading partners and customers. Also both intranet and extranet it helps to reduce cost to the organization because all information is manual and available online tend to be easy the customers to assessing.

Intranets serve an organization’s digital communications needs. They also provide a secure space for storing, accessing and developing electronic materials. Using intranets to replace older business solutions can produce big gains in efficiency by speeding up workflows and reducing errors. Some specific intranet applications include network folders where multiple employees can access the same files, offline websites that can be tested for functionality before going live, digital reference databases for looking up facts and figures, internal email systems and instant messaging software.

BY MWAKINYUKE JEREMIA
BAPRM 37576